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FTP issue

ftp filezilla not connecting

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#1 johnfotios

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Posted 04 May 2018 - 10:06

I have an odd issue I encounter fairly often.

 

Sometimes when a client gives me FTP details to their hosting, I can connect fine with notepad++, but not with filezilla. Filezilla accepts the username and password, but gets stuck at 'retrieving directory listing...', then after 20 seconds times out.

 

Yet the same details connect instantly with n++.

 

Does anyone know if there's a setting somewhere on Filezilla that could cause this?


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#2 Lewwy

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Posted 04 May 2018 - 10:17

I had this problem, ended up switching to WinSCP - worked straight away. 


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#3 DigitalSquid

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Posted 04 May 2018 - 10:18

It's could be the encryption type not being supported by the server. Try using one of the other encryption types in Filezilla, like "plain FTP"


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#4 Renaissance-Design

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Posted 04 May 2018 - 10:51

Interesting. Could be passive mode?


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#5 johnfotios

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Posted 30 May 2018 - 13:54

Thanks for your input - just an update though, I have another set of FTP details for a new client (different host), but this time I can connect with FileZilla but not Notepad++ !!!!


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